Order Processing Time
Orders are processed within 24–48 business hours of payment confirmation. Orders placed on weekends or public holidays are processed on the next working day. You will receive an email or WhatsApp confirmation once your order has been packed and handed to our courier partner.
Shipping Destinations
We currently ship to addresses across India. If you need delivery outside India, please contact our support team before placing your order to check availability.
Shipping Methods & Charges
We offer free standard shipping on prepaid orders above ₹2,500. Orders below this amount, and cash-on-delivery orders, may carry a shipping charge shown at checkout before you pay.
Estimated Delivery Times
Most orders are delivered within 3–7 business days of dispatch, depending on your location. Metro cities are usually faster; remote or rural pin codes may take a little longer. These are estimates, not guarantees, and can be affected by courier delays, weather or local disruptions.
Order Tracking
Once your order is dispatched, we will send you a tracking link by email or WhatsApp. You can also view the current status of your order any time from the Track Your Order page in My Account.
Delayed or Lost Shipments
If your order has not arrived within the expected delivery window, please reach out to us with your order number and we will follow up with our courier partner on your behalf. If a shipment is confirmed lost in transit, we will arrange a replacement or a full refund.
Contact Us
Questions about this page? Write to support@afiyasooq.com or call us at +91 90019 02265 / +91 72599 97771.
This page is a starting template written for Afiya Wellness. Please have it reviewed by your legal advisor before relying on it as your final published policy.